Microsoft Viva Topics is a knowledge management solution that helps employees find the information they need, when they need it. It does this by organising information into topics, which are then made available to employees in Microsoft Teams and SharePoint Online.
Viva Topics uses machine learning and artificial intelligence to automatically discover topics in your organisation’s content. This content can come from a variety of sources, including SharePoint, OneDrive, and Teams. Once a topic is discovered, Viva Topics creates a topic page that includes information such as the topic’s definition, related documents, and subject matter experts.
Viva Topics can be used to improve employee productivity in a number of ways. For example, it can help employees find the information they need to complete a task, learn about a new topic, or collaborate with colleagues. Viva Topics can also help employees stay up-to-date on changes to policies or procedures.
To use Viva Topics in Microsoft Teams, simply open the Teams app and click on the “Viva Topics” tab. You will then be able to see a list of all the topics that have been discovered in your organisation. You can also search for specific topics by typing in a keyword or phrase.
When you click on a topic, you will be taken to the topic page. This page includes information such as the topic’s definition, related documents, and subject matter experts. You can also use the topic page to add the topic to your favorites, create a link to the topic, or share the topic with others.
Topic Hashtags
The real advantage I think around Topics is the way that you can start to integrate them into your usual communication flows. We are all now used to the use of @ mentions within Office 365, Topics introduces the use of Hashtag mentions too.
In Teams chats or posts, just type # and then the first few letters of the topic and the autocomplete will do the rest.
The same is true of SharePoint Online pages or News items, as seen below.
Here are some additional benefits of using Viva Topics with Microsoft Teams:
- Increased employee productivity: Viva Topics can help employees find the information they need more quickly, which can lead to increased productivity.
- Improved collaboration: Viva Topics can help employees collaborate more effectively by providing them with a central location to find and share information.
- Reduced costs: Viva Topics can help organisations reduce costs by eliminating the need for expensive knowledge management systems.
- Improved employee satisfaction: Viva Topics can help employees feel more connected to their organisation by providing them with access to the information they need to do their jobs.
If you are looking for a way to improve employee productivity, collaboration, and satisfaction, then Viva Topics is a great option. It is a powerful knowledge management solution that can be easily integrated with Microsoft Teams.
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